Frequently asked questions
Reservation inquiries
- How can I order Alps Taxi?
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You click easily on Online Booking and then you follow the steps. After you have sent your enquiry, please wait for our confirming E-Mail.
- How can I pay the Airport Taxi?
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In cash to the driver of with Card. Prepayment.
- Why it is better to order an Airport Taxi, than a classic Taxi?
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We will pick you up from the arrivals with your name plate. You know how much to pay. The driver is good educated and the cars are comfortable.
- Are the prices related on the persons or on the cars?
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The prices are related on the cars, the size of the car depends on your wishes, the number of people and luggage.
- Is smoking allowed?
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Smoking in the car is forbitten.
- Will I get a bill after the transfer?
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Yes, you get your bill after the transfer from your driver.
- Can I change my order?
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Yes, you can change your taxi order. A change is only written and 5h before departure possible.
- How can I cancel my taxi order?
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Cancelling up to 48h before the transfer are free. Only, cancellations 24h or less before the transfer are 50% of the total price. For cancelling in the last 12h, 80% of the price will paid. All cancellations in the last 6h cost 100% of the total price