Frequently asked questions

How can I order Alps Taxi?: You click easily on Online Booking and then you follow the steps. After you have sent your enquiry, please wait for our confirming E-Mail.
How can I pay the Airport Taxi?: In cash to the driver of with Card. Prepayment.
Why it is better to order an Airport Taxi, than a classic Taxi?: We will pick you up from the arrivals with your name plate. You know how much to pay. The driver is good educated and the cars are comfortable.
Are the prices related on the persons or on the cars?: The prices are related on the cars, the size of the car depends on your wishes, the number of people and luggage.
Is smoking allowed?: Smoking in the car is forbitten.
Will I get a bill after the transfer?: Yes, you get your bill after the transfer from your driver.
Can I change my order?: Yes, you can change your taxi order. A change is only written and 5h before departure possible.
How can I cancel my taxi order?: Cancelling up to 48h before the transfer are free. Only, cancellations 24h or less before the transfer are 50% of the total price. For cancelling in the last 12h, 80% of the price will paid. All cancellations in the last 6h cost 100% of the total price